Here are a few of the most interesting ServiceNow statistics and facts I was able to dig up including revenue totals and employee counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.
ServiceNow Facts
Here is pretty much everything you ever wanted to know about ServiceNow.
- Website: Official Website
- Year Founded: 2003
- Headquarters: Santa, Clara, CA
- Founder(s): Don Goodliffe, David Loo, Fred Luddy, Bow Ruggeri
- Current Chief Executive: Bill McDermott
What is ServiceNow?
At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. (source)
ServiceNow Revenue Totals
ServiceNow annual revenue:
- 2021: $5.573 billion
- 2020: $4.286 billion
- 2019: $3.460 billion
- 2018: $2.6 billion
- 2017: $1.91 billion
Additional ServiceNow Statistics
Number of ServiceNow enterprise customers:
Last updated 1/1/22
Number of ServiceNow customers with greater than $1 million annual contract value (ACV):
Last updated FY 2020
Percentage of the Fortune 500 that use ServiceNow:
Last updated FY 2020
Please note that some of these numbers are easier to find than others. A few of these ServiceNow statistics come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.
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