ServiceNow Statistics, Revenue Totals and Facts (2021)

Here are a few of the most interesting ServiceNow statistics and facts I was able to dig up including revenue totals and employee counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

ServiceNow Facts

  • Website: Official Website
  • Year Founded: 2003
  • Headquarters: Santa, Clara, CA
  • Founder(s): Don Goodliffe, David Loo, Fred Luddy, Bow Ruggeri
  • Current Chief Executive: Bill McDermott

What is ServiceNow?

At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. (source)

ServiceNow Employee Count

Number of ServiceNow employees:

13,000 employees

Last updated 3/11/21

ServiceNow Revenue Totals

ServiceNow annual revenue:

ServiceNow Statistics

Number of ServiceNow enterprise customers:

6,900 customers

Last updated 3/11/21

Number of ServiceNow customers with greater than $1 million annual contract value (ACV):

1,093 customers

Last updated FY 2020

Percentage of the Fortune 500 that use ServiceNow:


Last updated FY 2020

Please note that some of these numbers are easier to find than others. A few of these ServiceNow stats come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.