Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Dropbox is a cloud-based file hosting and content collaboration platform used by individuals, teams, and organizations to store, sync, share, and secure files. What started as “put files in a folder and keep them in sync” has matured into a broader productivity layer—helping people find content faster, collaborate across tools, and keep important work organized across devices.
In recent years, Dropbox has increasingly emphasized smarter content discovery and workflows (including AI-powered search and organization), while continuing to run a large subscription business driven by paid plans and business teams.
Answer box: Dropbox reports 700+ million registered users across ~180 countries. For fiscal year 2025 (ended Dec 31, 2025), Dropbox reported 18.08 million paying users, about 575,000 paying Dropbox Business teams, and $2.521B in revenue.
Dropbox Key Metrics (Latest Available)
| Metric | Latest figure (with year) | Source |
|---|---|---|
| Registered users | 700+ million registered users (stated Feb 2026) | Dropbox FY2025 earnings release (SEC exhibit) |
| Countries with users | ~180 countries (stated Feb 2026) | Dropbox FY2025 earnings release (SEC exhibit) |
| Paying users | 18.08 million (as of Dec 31, 2025) | Dropbox Form 10-K (FY ended Dec 31, 2025) |
| Paying Dropbox Business teams | ~575,000 (as of Dec 31, 2025) | Dropbox Form 10-K (FY ended Dec 31, 2025) |
| Revenue | $2.521 billion (FY 2025) | Dropbox FY2025 earnings release (SEC exhibit) |
| GAAP net income | $508.4 million (FY 2025) | Dropbox FY2025 earnings release (SEC exhibit) |
| Total ARR | $2.526 billion (as of Dec 31, 2025) | Dropbox FY2025 earnings release (SEC exhibit) |
| Average revenue per paying user (ARPU) | $138.91 (FY 2025); $139.68 (Q4 FY 2025) | Dropbox FY2025 earnings release (SEC exhibit) |
| Employees | 2,113 full-time employees (as of Dec 31, 2025) | Dropbox Form 10-K (FY ended Dec 31, 2025) |
What Dropbox Is (And How It’s Evolved)
Dropbox is designed to make content accessible and usable—whether you’re working solo, collaborating with a team, or managing files across a business. The “core loop” is still storage + sync + sharing, but modern Dropbox also competes on organization, search, and workflow.
- Storage and sync: keep important files available across devices with version history and recovery features.
- Sharing and collaboration: share folders, collaborate with teams, and manage permissions.
- Business controls: administrative tools, security features, and team management for organizations.
- Content discovery: tools like Dash aim to help users find and use information faster across apps and content types.
Dropbox History Timeline (Highlights)
- 2007: Dropbox is founded.
- 2018: Dropbox becomes a public company (IPO era reporting expands).
- 2020s: Dropbox leans more into productivity and content discovery alongside its file sync and share foundation.
- FY 2025 (ended Dec 31, 2025): Dropbox reports $2.521B revenue and 18.08M paying users.
Paying Customers (Historical Trend)
- 2025: 18.08 million paying users (as of Dec 31, 2025) — 10-K
- 2024: 18.22 million paying users (as of Dec 31, 2024) — 10-K
- 2023: 18.12 million paying users (as of Dec 31, 2023) — 10-K (PDF)
- 2022: 17.77 million paying users — FY2022 materials
- 2021: 16.79 million paying users — FY2021 materials
- 2020: 15.48 million paying users — FY2020 materials
- 2019: 14.3 million paying users — FY2019 results
Revenue & Profit (Annual, With Year Labels)
| Year | Revenue | Net income (GAAP) | Source |
|---|---|---|---|
| 2025 | $2.521B | $508.4M | FY2025 earnings release (SEC exhibit) |
| 2024 | $2.548B | $452.3M | FY2024 results |
| 2023 | $2.502B | $453.6M | FY2023 results |
| 2022 | $2.324B | $553.2M | FY2022 materials |
| 2021 | $2.157B | $335.8M | FY2021 materials |
Notable Historical Dropbox Stats
- Total content uploaded: 400 billion pieces of content (2018) — Dropbox S-1
- Fortune 500 customers: 56% of Fortune 500 paid for Dropbox (2018) — Dropbox S-1
- Average monthly API calls: 50 billion (2018) — Dropbox S-1
FAQ
How many people use Dropbox?
Dropbox reports 700+ million registered users across ~180 countries. “Registered users” includes people who have created an account; it does not mean all users pay for a subscription.
Source: FY2025 earnings release (SEC exhibit)
How many paying users does Dropbox have?
Dropbox reported 18.08 million paying users as of December 31, 2025.
Source: Dropbox Form 10-K (FY ended Dec 31, 2025)
How many Dropbox Business teams are paying?
Dropbox reported approximately 575,000 paying Dropbox Business teams as of December 31, 2025.
Source: Dropbox Form 10-K (FY ended Dec 31, 2025)
How much revenue does Dropbox make?
Dropbox reported $2.521 billion in revenue for fiscal year 2025 (ended Dec 31, 2025). In fiscal year 2024, Dropbox reported $2.548 billion.
Source: FY2025 earnings release (SEC exhibit)
|
Source: FY2024 results
What is ARR in Dropbox reporting?
Total ARR (annual recurring revenue) is a subscription-based metric that estimates recurring revenue at a point in time based on active paid licenses and annualized subscription prices. Dropbox reported $2.526 billion Total ARR as of December 31, 2025.
Source: FY2025 earnings release (SEC exhibit)
Is Dropbox profitable?
For fiscal year 2025, Dropbox reported $508.4 million GAAP net income.
