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Paytm is one of India’s best-known fintech platforms, spanning payments, commerce, and financial services distribution. Because Paytm is a public company, the most reliable Paytm statistics come from annual reports, earnings releases, and reputable financial reporting. This 2026 refresh focuses on Paytm’s most cited usage metric—Monthly Transacting Users (MTU)—along with GMV and merchant scale, all clearly labeled by year.
Quick Answer (2026)
Paytm’s FY2024 annual report states Monthly Transacting Users (MTU) grew 16% YoY to 9.6 crore in FY2024 (from 8.2 crore in FY2023). The same report cites payments GMV of ₹18.34 lakh crore for FY2024. Separately, Reuters reported Paytm’s MTU reached 76 million by year-end 2025 (time-stamped reporting snapshot).
Key Metrics (Summary Table)
| Metric | Value | Year / Period | Source |
|---|---|---|---|
| Monthly Transacting Users (MTU) | 9.6 crore (96M) | FY2024 | Paytm Annual Report 2024 |
| MTU growth | +16% YoY | FY2024 | Paytm Annual Report 2024 |
| Payments GMV | ₹18.34 lakh crore | FY2024 (year ended Mar 31, 2024) | Paytm Annual Report 2024 |
| Monthly transacting users (reporting snapshot) | 76M | Year-end 2025 | Reuters (Jan 2026) |
Paytm Facts
- Website: paytm.com
- Company: One97 Communications Ltd. (Paytm)
- Category: Payments + financial services distribution
- Primary market: India
Monthly Transacting Users (MTU)
MTU is Paytm’s most frequently cited “usage” metric. It measures unique users who successfully completed a transaction in a given month.
- FY2024 MTU: 9.6 crore (96M), +16% YoY
- Year-end 2025 MTU (reported): 76M (Reuters snapshot)
Payments GMV (FY2024)
- GMV: ₹18.34 lakh crore (FY2024)
How to Read Paytm “User” Numbers
- MTU is a monthly activity metric (transacting users), not total registered accounts.
- Different sources may cite different MTU values depending on whether they refer to average MTU, quarter-end, or year-end.
- Best practice: always attach a date/period label and source.
FAQ
How many Paytm users are there?
Paytm publishes several “user” metrics. A reliable usage metric is Monthly Transacting Users (MTU): Paytm reported 9.6 crore MTU in FY2024 (annual report). Other time-stamped reporting cited 76M MTU by year-end 2025.
What is Paytm MTU?
MTU is the number of unique users in a month who successfully completed a transaction on Paytm.
What is Paytm GMV?
GMV is the rupee value of total payments made to merchants through transactions over a period (definition is explained in Paytm’s reporting).
Sources / References
- Paytm Annual Report 2024 (FY2024 MTU: 9.6 crore; GMV: ₹18.34 lakh crore)
- Reuters (Jan 2026): MTU reached 76M by year-end 2025 (reporting snapshot)
- Paytm FY2024 earnings release (definitions and reporting context)
Note: This page is for informational/reference purposes only and should not be used as investment advice.
