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DocuSign is one of the best-known companies in electronic signature and digital agreement software. Its products are used by businesses and organizations that want to prepare, sign, route, and manage agreements without paper-based workflows. While DocuSign started as an e-signature specialist, it now positions itself more broadly around agreement management.
Quick Answer (2026): DocuSign says nearly 1.7 million customers and more than 1 billion people in 180+ countries use its solutions, while the company generated $2.98 billion in fiscal 2025 revenue.
DocuSign key statistics
| Metric | Latest figure used here | Year / period |
|---|---|---|
| Customers | Nearly 1.7 million | FY 2025 |
| People using DocuSign solutions | More than 1 billion | FY 2025 company statement |
| Countries with users | 180+ | FY 2025 company statement |
| Revenue | $2.98 billion | FY 2025 |
| Quarterly revenue | $776.3 million | Q4 FY 2025 |
| Historical daily documents processed | 1.5 million | 2019 |
How many customers does DocuSign have?
DocuSign says it is trusted by nearly 1.7 million customers. That makes customer count one of the clearest ways to understand the company’s scale in 2026.
The company also says that more than 1 billion people use DocuSign solutions globally. That figure is broader than customer count because it includes end users, signers, and participants in agreement workflows, not just paying organizations.
How widely is DocuSign used?
DocuSign says its solutions are used in more than 180 countries. That global footprint helps explain why the platform remains prominent in industries such as real estate, legal services, financial services, healthcare, procurement, and HR.
Older company materials also said DocuSign supported dozens of languages. That general point still fits the product’s international positioning, but the most important current disclosure is the platform’s global reach by customer and country footprint.
DocuSign revenue over time
| Fiscal year | Revenue |
|---|---|
| FY 2016 | $250 million |
| FY 2017 | $381 million |
| FY 2018 | $518 million |
| FY 2019 | $700 million |
| FY 2020 | $973 million |
| FY 2021 | $1.45 billion |
| FY 2022 | $2.11 billion |
| FY 2023 | $2.52 billion |
| FY 2024 | $2.76 billion |
| FY 2025 | $2.98 billion |
DocuSign profitability trend
DocuSign spent years operating at a net loss while building scale, but its more recent results show a different profile. Earlier annual losses were substantial in the late 2010s and early 2020s, yet fiscal 2025 marked a notable improvement with GAAP profitability.
| Fiscal year | Net income / loss |
|---|---|
| FY 2016 | -$122 million |
| FY 2017 | -$115 million |
| FY 2018 | -$52 million |
| FY 2019 | -$426 million |
| FY 2020 | -$208 million |
| FY 2021 | -$243 million |
| FY 2022 | -$69 million |
| FY 2023 | -$97 million |
| FY 2024 | -$74 million |
| FY 2025 | Positive GAAP net income |
Other DocuSign facts
- DocuSign processed 1.5 million documents per day in a 2019 disclosure.
- The company has long emphasized regulated and enterprise use cases, helping explain its strong presence in business workflows.
- DocuSign has expanded beyond e-signatures into broader agreement lifecycle and intelligent agreement management products.
FAQ
How many people use DocuSign?
DocuSign says more than 1 billion people use its solutions worldwide.
How many customers does DocuSign have?
DocuSign says it has nearly 1.7 million customers.
How much revenue does DocuSign make?
DocuSign reported $2.98 billion in fiscal 2025 revenue.
Is DocuSign used globally?
Yes. The company says its solutions are used in more than 180 countries.
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