Artificial Intelligence

Artificial Intelligence



Percentage of companies globally that use chatbots:

57%

Last updated 8/9/17


Estimated amount of data that self-driving cars generate daily:

4TB of data per day

Last updated 6/9/17


Projected size of the AI market by 2025:

$36.8 billion

Last updated 6/9/17


Percentage of US consumers that would prefer chatbots over humans for customer service:

44%

Last updated 12/8/16


Percentage of US customer service positions that could be automated through chatbots:

29%

Last updated 12/8/16


Projected percentage of customer support that will be managed by intelligent automation by 2020:

85%

Last updated 8/3/16


Percentage of UK internet users that would use a chatbot to receive quick emergency answers:

46%

Last updated 8/19/16


Percentage of UK internet users that expect 24-hour service from chatbots:

68%

Last updated 8/19/16


Percentage of consumers that would rather contact a business through messaging rather than email:

45.8%

Last updated 8/26/16


Percentage of consumers that would rather contact a business through messaging rather than phone:

49.4%

Last updated 8/26/16