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Care.com is a marketplace that connects families with caregivers for child care, senior care, pet care, housekeeping, and related household support. Because the company is no longer a public standalone business, the best large-scale marketplace numbers still come from its final public-company reporting period, while current corporate pages focus more on safety tools and product experience.
Quick Answer: Care.com reported 31.7 million members in 2019. Historical company disclosures also cited 16.9 million families and 12.7 million caregivers. The company is now private, so current public platform totals are less detailed than they were during its public-company era.
Key Care.com Metrics
| Metric | Figure | Year / Status |
|---|---|---|
| Members | 31.7 million | 2019 |
| Families | 16.9 million | 2018 historical company disclosure |
| Caregivers | 12.7 million | 2018 historical company disclosure |
| Countries | 20 | 2018 historical company disclosure |
| Revenue | $192.3 million | 2018 |
About Care.com
Care.com became one of the largest online care marketplaces by helping families search for care providers, compare profiles, post jobs, and coordinate hiring. Its role expanded beyond listing caregivers to also include safety features, payroll and family benefits tools, and care-related resources for employers.
Care.com Statistics and Facts
- 31.7 million members in 2019
- 16.9 million families in historical company reporting
- 12.7 million caregivers in historical company reporting
- 20 countries in historical company reporting
- $192.3 million revenue in 2018
Why Current Care.com Metrics Are Harder to Update
Current Care.com corporate pages emphasize service quality, transparency, and care tools instead of publishing a large “by the numbers” block. That means the most durable marketplace size figures remain the ones released when the company was still publicly reporting those totals.
Business Context in 2026
Care.com remains a major care marketplace brand, but its corporate context has shifted. The company is private, and recent reporting shows another ownership change underway in 2026. For that reason, it is best to separate platform-scale history from current ownership news.
Revenue History
- 2018: $192.3 million
- 2017: $174.1 million
- 2016: $161.8 million
- 2015: $150.2 million
FAQ
How many people use Care.com?
Care.com reported 31.7 million members in 2019, which remains the clearest public large-scale membership figure.
How many caregivers are on Care.com?
Historical company disclosures cited 12.7 million caregivers.
Is Care.com still a public company?
No. Care.com is private, which is one reason current public metrics are less detailed than before.
What does Care.com do?
Care.com connects families with caregivers for child care, senior care, pet care, housekeeping, and related services.
Sources and References
