Tmall Statistics user count and Facts 2026

Tmall Statistics (2026) — Users, Brands, GMV, Tmall Global

Verified Tmall statistics: Taobao+Tmall annual active consumers, Tmall Global users and brands, product categories, GMV benchmarks, 11.11 and 618 event stats, and Tmall Genie sales—with sources.

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Tmall statistics, users, brands, and GMV (2026)

Tmall (天猫) is Alibaba Group’s major B2C marketplace in China, where brands and retailers operate official storefronts to sell directly to consumers. Tmall is best known for brand-focused shopping experiences, anti-counterfeit controls, and deep integration with Alibaba’s logistics, payments, and marketing ecosystem.

Quick takeaways

  • Scale (Taobao + Tmall): Alibaba reported the Taobao and Tmall platform has one billion annual active consumers. (Alibaba Group)
  • Tmall Global scale: Alibaba says Tmall Global has 100 million+ users and 46,000+ brands from 90 countries/regions, spanning 7,000 product categories. (Alibaba Group)
  • Market position: Research summaries frequently describe Taobao & Tmall and JD.com as dominant players in China’s B2C e-commerce landscape. (Business Wire / ResearchAndMarkets)

On this page:

Tmall facts and statistics (2026)

Taobao + Tmall annual active consumers (reported):
One billion annual active consumers (Alibaba Group, March 2025)


Tmall Global users (reported):
100 million+ users (Alibaba Group, February 2024)


Brands and categories

Brands on Tmall Global (reported):
46,000+ brands from 90 countries and regions (Alibaba Group, February 2024)


Product categories on Tmall Global (reported):
7,000 product categories (Alibaba Group, February 2024)


Number of brands the Tmall Innovation Center (TMIC) has collaborated with (reported):
800 brands (Alibaba Group, 2018)


Total number of brands on Tmall (reported):
180,000 brands (China Internet Watch, 2019)


Number of new products launched on Tmall in 2018 (reported):
50 million products (China Internet Watch)


GMV and major shopping events

Total GMV transacted on Tmall in FY2018 (reported):
RMB 2,131 billion (US$340 billion) (Alibaba press PDF, 2018)


Increase in Tmall GMV from FY2017 to FY2018 (reported):
36% (Alibaba press PDF, 2018)


Number of brands that participated in 2019 11.11 on Tmall (reported):
200,000 (Alibaba press PDF, 2019)


Number of deals offered for the 2021 11.11 Global Shopping Festival (reported):
14 million deals (Business Wire, 2021)


Number of shoppers that participated in the Tmall 618 sale (reported):
70 million (China Internet Watch, 2018)


Tmall Genie device stats

Tmall Genie units sold (reported):
Alibaba reported that Tmall Genie achieved sales of 5 million units since its official launch. (SEC filing (Alibaba results, Aug 2018))


Methodology

  • Primary sources first: Alibaba Group publications and filings are used where available for platform scale, Tmall Global brands/categories/users, and device sales.
  • No forecasts: This page uses only reported historical figures and avoids projections or forward-looking estimates.
  • Clarity about scope: When a metric covers Taobao + Tmall (platform-wide) versus Tmall Global (cross-border), the scope is explicitly stated in the label.

Sources & references

Craig Smith
Craig Smith

DMR Publisher. Director of Marketing by day and I run this little site at night. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. Other site is DisneyNews.us.

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