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Verified Tmall statistics: Taobao+Tmall annual active consumers, Tmall Global users and brands, product categories, GMV benchmarks, 11.11 and 618 event stats, and Tmall Genie sales—with sources.
Tmall (天猫) is Alibaba Group’s major B2C marketplace in China, where brands and retailers operate official storefronts to sell directly to consumers. Tmall is best known for brand-focused shopping experiences, anti-counterfeit controls, and deep integration with Alibaba’s logistics, payments, and marketing ecosystem.
Quick takeaways
On this page:
Taobao + Tmall annual active consumers (reported):
One billion annual active consumers (Alibaba Group, March 2025)
Tmall Global users (reported):
100 million+ users (Alibaba Group, February 2024)
Brands on Tmall Global (reported):
46,000+ brands from 90 countries and regions (Alibaba Group, February 2024)
Product categories on Tmall Global (reported):
7,000 product categories (Alibaba Group, February 2024)
Number of brands the Tmall Innovation Center (TMIC) has collaborated with (reported):
800 brands (Alibaba Group, 2018)
Total number of brands on Tmall (reported):
180,000 brands (China Internet Watch, 2019)
Number of new products launched on Tmall in 2018 (reported):
50 million products (China Internet Watch)
Total GMV transacted on Tmall in FY2018 (reported):
RMB 2,131 billion (US$340 billion) (Alibaba press PDF, 2018)
Increase in Tmall GMV from FY2017 to FY2018 (reported):
36% (Alibaba press PDF, 2018)
Number of brands that participated in 2019 11.11 on Tmall (reported):
200,000 (Alibaba press PDF, 2019)
Number of deals offered for the 2021 11.11 Global Shopping Festival (reported):
14 million deals (Business Wire, 2021)
Number of shoppers that participated in the Tmall 618 sale (reported):
70 million (China Internet Watch, 2018)
Tmall Genie units sold (reported):
Alibaba reported that Tmall Genie achieved sales of 5 million units since its official launch. (SEC filing (Alibaba results, Aug 2018))