Alibaba Statistics, User Counts and Facts (2021)



By:    Last updated: September 7th, 2021

Here are a few of the most interesting Alibaba statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Alibaba Statistics user count and Facts

Alibaba Facts

  • Website: Official Website
  • Year Founded: 1999
  • Headquarters: Hangzhou, China
  • Founder(s): Jack Ma
  • Current Chief Executive: Daniel Zhang
  • Subsidiary: Taobao, Tmall, Alipay, Juhuasuan, AliExpress, Alibaba.com, 1688.com, eTao, Aliyun, China Yahoo!, Laiwang, Yu'E Bao, AutoNavi, Lazada, Cainiao, Chinavision, Alimama, SM.cn, Ele.me, Koubei, DingTalk and 11 Main
  • App Download (iOS)
  • App Download (Android)

What is Alibaba?

The Western expansion of the Chinese digital mega-companies is underway. One of these gigantic companies is the Chinese digital shopping conglomerate Alibaba who recently had its own American IPO. Alibaba is often referred to as the Chinese Amazon (without the fulfillment element). With stats like the ones below, one can understand the general comparison.

Alibaba User Count

How many people shop on Alibaba?

Number of Alibaba monthly active mobile users:

Alibaba Revenue Totals

Alibaba revenue (annual):

Alibaba net income (annual):

Alibaba GMV:

Alibaba FY 2018 core commerce revenue:

$8.1 billion

Alibaba FY 2018 cloud computing revenue:

$699 million

Alibaba FY 2018 digital media and entertainment revenue:

$840 million

Alibaba FY 2018 innovation initiative revenue:

$158 million

Alibaba Advertising Stats

Alibaba’s estimated 2015 mobile internet ad revenue:

$4.75 billion

Last updated 4/2/15

Alibaba’s estimated 2016 mobile internet ad revenue:

$7.3 billion

Last updated 4/2/15

Alibaba’s estimated share of 2015 mobile internet ad revenue:

34%

Last updated 4/2/15

Alibaba’s estimated net digital ad revenue for 2015:

$7.59 billion

Last updated 4/2/15

Alibaba’s estimated net digital ad revenue for 2016:

$9.61 billion

Last updated 4/2/15

Alibaba’s share of China digital ad revenue:

31.9%

Last updated 6/9/17

Alibaba’s share of the global digital ad market:

7.8%

Last updated 6/9/17

Alibaba’s share of the global mobile digital ad market:

10.9%

Last updated 10/20/16

Singles Day Statistics

Alibaba’s GMV for 2019 11.11:

$38.4 billion

Alibaba’s GMV for 2018 11.11:

$30.8 billion

Alibaba’s GMV for 2017 11.11:

163.8 billion RMB ($25.3 billion)

Number of transactions handled by Alibaba on Singles Day 2017:

1.48 billion transactions

Percentage of Alibaba sales that were made via mobile on Singles Day 2017:

90%

Tmall’s GMV for 2016 11.11:

RMB120.7 billion (US$17.4 billion)

Percentage of Tmall 2016 11.11 sales from mobile:

82%

Peak Tmall orders per second on 2016 11.11:

175,000 orders

Average number of transactions Alibaba processed on Singles Day 2015:

85,900 per second

Number of buyers that Alibaba’s marketplaces saw on Singles Day 2015:

115 million buyers

Number of mobile buyers that Alibaba’s marketplaces saw on Singles Day 2015:

95 million buyers

Amount spent by users on Tmall on Singles Day 2015:

$14.34 billion

Percentage of Alibaba sales on Singles Day 2015 that came from mobile:

68.67%

Number of delivery orders on Alibaba on Singles Day 2015:

467 million

Number of delivery orders on Alibaba from Singles Day 2014:

278 million

Number of packages Alibaba delivered in the 3 days following Singles Day 2014:

40 million packages

Amount spent by users on Tmall and Taobao on Singles Day 2014:

$9.3 billion

Amount spent by users on Tmall and Taobao in the first hour of Singles Day 2014:

$2 billion

Percentage of Alibaba sales on Singles Day 2014 that came from mobile:

42.6%

Additional Alibaba Statistics

Alibaba’s share of the Chinese ecommerce market:

60%

Last updated 8/13/18

Number of Alibaba employees:

86,833 Alibaba employees

Last updated 8/23/18

Number of businesses on Alibaba’s Ling Shou Tong platform:

1.3 million

Last updated 9/4/19

How many people use Xiami?

14.4 million active users

Last updated June 2017

Number of Alibaba cloud customers:

1 million

Last updated 8/17/17

Alibaba Cloud’s share of the global IaaS market:

15.5%

Last updated 8/2/19

Year Ant Financial was spun off from Alibaba:

2011

Ant Financial’s reported market value:

$100 billion

Last updated 4/11/18

Number of people that Ant Financial reaches:

520 million

Last updated 4/11/18

Number of small businesses in China that Ant Financial helps:

15 million

Last updated 5/7/18

Year Shenma was launched:

2013

Shenma’s mobile search market share in China:

20.8%

Last updated 11/10/16

Number of Alibaba Passport users:

100,000

Last updated 11/10/16

Number of Fliggy (formerly Alitrip) members:

200 million

Last updated 11/7/16

Average number of Fliggy (formerly Alitrip) daily visitors:

10 million

Last updated 11/7/16

Number of YunOS users:

70 million

Last updated 7/30/16

YunOS’ share of smartphone shipments in China:

16%

Last updated 6/30/16

Year Koubei was launched:

2015

Number of offline merchants Koubei has partnered with:

1.5 million

Last updated 1/25/17

Average daily orders recorded on Koubei:

15 million

Last updated 1/25/17

Percentage of Alibaba revenue that is generated from Alimama:

60%

Last updated 6/9/17

Number of Alibaba Cloud data centers:

19

Last updated 3/17/19

Alibaba’s share of global public cloud service revenue:

5%

Last updated 12/20/17

Alibaba’s share of global total cloud service revenue:

3%

Last updated 12/20/17

Average packages delivered daily on Alibaba’s Cainiao Network:

57 million packages per day

Last updated 1/24/17

Alibaba’s share of China’s Infrastructure as a Service market:

19.6%

Last updated 4/25/19

Alibaba’s share of the global Infrastructure as a Service market:

5%

Last updated 4/25/19

Get the Full Industry Report

dmr industry report company statistics facts

This report is available in an annual industry report. Some of the data in industry reports include:

  • Customers
  • Demographics
  • Revenue
  • Income
  • Growth
  • Etc.-all in one place

I try to go through each and every stat regularly and update as much as possible, but we all know that some stats are easier to track down than others. As always, every stat is linked to its original source and has the source date listed.

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Please note that some of these numbers are easier to find than others. A few of these Alibaba stats come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.

About Craig Smith

DMR Publisher. Director of Marketing by day and I run this little site at night. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. Other sites include DisneyNews.us and VideoGamesStats.com.