Zendesk Statistics, User Counts and Facts (2021)

Here are a few of the most interesting Zendesk statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Zendesk Facts

  • Website: Official Website
  • Year Founded: 2007
  • Headquarters: San Francisco, CA
  • Founder(s): Mikkel Svane, Alexander Aghassipour, Morten Primdahl
  • Current Chief Executive: Mikkel Svane

What is Zendesk?

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. (source)

Zendesk User Count

Zendesk number of users:

125,000 paid customer accounts

Last updated 10/30/18

Zendesk Revenue Totals

Zendesk annual revenue:

Additional Zendesk Statistics

Percentage of Zendesk revenue that comes from enterprise customers:


Last updated 4/3/18

Number of countries Zendesk has users in:

160 countries and territories

Last updated 10/30/18

Number of languages that Zendesk supports:

40 languages

Last updated 10/30/18

Number of Zendesk employees:


Last updated 10/30/18

Please note that some of these numbers are easier to find than others. A few of these Zendesk stats come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.

About Craig Smith

DMR Publisher. Director of Marketing by day and I run this little site at night. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. Other sites include DisneyNews.us and VideoGamesStats.com.