Zendesk Statistics and User Count (2023)

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. (source)

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Zendesk Statistics

Here are a few of the most interesting Zendesk statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Zendesk User Count

Zendesk number of users:

160,000 paid customer accounts

Last updated 11/30/21

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Zendesk Revenue Totals

Zendesk annual revenue:

• 2021: $1.338 billion
• 2020: $1.029 billion
• 2019: $816 million
• 2018: $598 million
• 2017: $430 million
• 2016: $312 million
• 2015: $208 million

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Additional Zendesk Statistics

Percentage of Zendesk revenue that comes from enterprise customers:

40%

Last updated 4/3/18

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Number of countries Zendesk has users in:

160 countries and territories

Last updated 11/30/21

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Number of languages that Zendesk supports:

40 languages

Last updated 11/30/21

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Number of Zendesk employees:

5,450 employees

Last updated 11/30/21

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