Zendesk Statistics and User Count for 2024
Last Updated on: January 6th, 2024
Here are a few of the most interesting Zendesk statistics and facts I was able to dig up including restaurant count, revenue totals and employee counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.
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Zendesk Facts
Here is pretty much everything you ever wanted to know about Zendesk.
- Website: Official Website
- Year Founded: 2007
- Headquarters: San Francisco, CA
- Founder(s): Mikkel Svane, Alexander Aghassipour, Morten Primdahl
- Current Chief Executive: Mikkel Svane
Zendesk is a customer service and engagement platform that helps businesses manage customer inquiries, support requests, and interactions across various channels, including email, chat, social media, and phone. It offers a unified and organized system for tracking, prioritizing, and resolving customer issues, enhancing customer satisfaction. Zendesk provides tools for automation, analytics, and reporting, allowing companies to improve their customer support processes and gain insights into customer behavior. It’s widely used by businesses of all sizes to streamline customer service operations and build stronger customer relationships.
Zendesk Statistics
Zendesk Revenue Totals
Zendesk annual revenue:
- 2021: $1.338 billion
- 2020: $1.029 billion
- 2019: $816 million
- 2018: $598 million
- 2017: $430 million
- 2016: $312 million
- 2015: $208 million
Additional Statistics
Percentage of Zendesk revenue that comes from enterprise customers:
40% (2018)
Number of countries Zendesk has users in:160 countries and territories (2021)
Number of languages that Zendesk supports:40 languages (2021)
Number of Zendesk employees:5,450 employees (2021)
Please note that some of these numbers are easier to find than others. A few of these statistics come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.
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