10 Zendesk Facts and Statistics (2020) | By the Numbers

Zendesk Facts and Statistics

Here are a few of the most interesting Zendesk statistics I was able to dig up. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Zendesk Facts and StatisticsPlease note that some of these Zendesk stats are easier to find than others, so some of these are based on news reports and not official company tallies. All stats are linked to their source unless it was sent to me directly from the company. No stat listed on DMR should be considered in making any type of investment decision. In other words: This is the best I can find, but I don’t guarantee anything.

Zendesk Facts

  • Zendesk Websitewww.zendesk.com
  • Year Zendesk Launched: 2007
  • Zendesk Headquarters: San Francisco, CA
  • Zendesk Founders: Mikkel Svane, Alexander Aghassipour, Morten Primdahl

Zendesk Statistics

How many people use Zendesk?

125,000 paid customer accounts

Last updated 10/30/18

Percentage of Zendesk revenue that comes from enterprise customers:


Last updated 4/3/18

Zendesk annual run rate:

$500 million 

Last updated 4/3/18

Zendesk revenue (annual):

Number of countries Zendesk has users in:

160 countries and territories

Last updated 10/30/18

Number of languages that Zendesk supports:

40 languages

Last updated 10/30/18

Number of Zendesk employees:


Last updated 10/30/18

What is Zendesk?

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. (source)