Here are a few of the most interesting Zendesk statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.
Zendesk Statistics
Zendesk Revenue Totals
Zendesk annual revenue:
- 2021: $1.338 billion
- 2020: $1.029 billion
- 2019: $816 million
- 2018: $598 million
- 2017: $430 million
- 2016: $312 million
- 2015: $208 million
Additional Zendesk Statistics
Percentage of Zendesk revenue that comes from enterprise customers:
Last updated 4/3/18
Number of countries Zendesk has users in:
Last updated 11/30/21
Number of languages that Zendesk supports:
Last updated 11/30/21
Number of Zendesk employees:
Last updated 11/30/21
Zendesk Facts
Here is pretty much everything you ever wanted to know about Zendesk.
- Website: Official Website
- Year Founded: 2007
- Headquarters: San Francisco, CA
- Founder(s): Mikkel Svane, Alexander Aghassipour, Morten Primdahl
- Current Chief Executive: Mikkel Svane
What is Zendesk?
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. (source)
Please note that some of these numbers are easier to find than others. A few of these Zendesk statistics come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.