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Urban Company is a tech-enabled home services marketplace that connects customers with professionals for beauty, cleaning, repairs, maintenance, and related household services. The company was formerly known as UrbanClap, but its current brand is Urban Company and that is the correct framing for a 2026 refresh.
Quick Answer: Urban Company says it has served more than 10 million customers globally and created opportunities for 55,000+ service partners. The company also said it was present in 4 countries and 63 cities.
Key Urban Company Metrics
| Metric | Figure | Year / Status |
|---|---|---|
| Customers globally | 10+ million | Official company blog update |
| Service partners | 55,000+ | Official company blog update |
| Countries | 4 | Official company blog update |
| Cities | 63 | Official company blog update |
| Partners trained and upskilled in FY2024 | 35,000 | FY2024 annual business summary |
About Urban Company
Urban Company built its business by formalizing access to local home services through an app-based marketplace. Customers can book appointments, compare ratings, and pay digitally, while service professionals gain access to lead generation, training, support, and platform tools.
Urban Company Statistics and Facts
- 10+ million customers globally
- 55,000+ service partners
- 4 countries
- 63 cities
- 35,000 partners trained and upskilled in FY2024
Why the Brand Name Matters
Older posts often refer to the business as UrbanClap. That is outdated. The company rebranded to Urban Company, and current search intent, official pages, and investor-style materials all use the newer name.
Why These Numbers Matter
Urban Company’s scale is best understood through both demand and supply. Customer totals show marketplace adoption, while service-partner counts show the depth of the workforce supporting the platform. The company’s continued emphasis on partner training also shows that supply quality remains central to its strategy.
Historical Context
Older UrbanClap profiles often cited 5 million users, 32,000 service providers, and 107 live services. Those figures have been surpassed or are no longer the best headline indicators. Today, the company’s own updates provide stronger global customer and partner numbers.
FAQ
How many customers does Urban Company have?
Urban Company says it has served more than 10 million customers globally.
How many service professionals work with Urban Company?
The company says it has created opportunities for more than 55,000 service partners.
In how many cities does Urban Company operate?
Urban Company said it was present in 63 cities across 4 countries.
Is UrbanClap the same as Urban Company?
Yes. UrbanClap is the company’s former name. The business now operates as Urban Company.
Sources and References
