Twilio Statistics and User Count (2023)

Twilio is a cloud communications platform that allows software developers to programmatically send and receive text messages, voice calls, and other types of communications using its API (application programming interface). The company was founded in 2008 and is headquartered in San Francisco, California.

Twilio’s platform provides a range of tools and services that make it easy for developers to integrate communications functionality into their applications, including tools for messaging, voice and video calls, authentication, and more. The company’s API is used by a wide range of companies and organizations, including Uber, Airbnb, Lyft, and many others.

In addition to its core communications platform, Twilio offers a range of other products and services, such as its Twilio Flex contact center platform, its Twilio SendGrid email platform, and its Twilio Authy two-factor authentication service.

Twilio has been recognized as a leading provider of cloud communications services and has been consistently named as one of the fastest-growing companies in the technology industry.

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Twilio Statistics

Here are a few of the most interesting Twilio statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Twilio User Count

Number of active Twilio customer accounts:

• 2021: 250,000 active customer accounts
• 2020: 190,000 active customer accounts
• 2019: 179,000 active customer accounts
• 2018: 64,286 active customer accounts
• 2017: 48,979 active customer accounts
• 2016: 36,606 active customer accounts
• 2015: 25,347 active customer accounts
• 2014: 16,631 active customer accounts

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Twilio Revenue Totals

Twilio annual revenue:

• 2020: $1.76 billion
• 2019: $1.134 billion
• 2018: $650 million
• 2017: $399 million
• 2016: $277.3 million
• 2015: $245.5 million

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Additional Twilio Statistics

Number of registered Twilio developer accounts:

2 million

Last updated 4/7/19

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Number of Twilio cloud data centers:

27 data centers

Last updated 7/1/18

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Number of countries Twilio operates in:

180 countries

Last updated 3/31/16

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How many Twilio employees:

7,381 employees

Last updated 10/27/21

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Percentage of Twilio revenue that reportedly comes from WhatsApp:

15%

Last updated 6/23/16

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