What is Twilio?

Twilio’s mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice, and video capabilities directly into their software applications. (source)

Twilio User Count

Number of people Twilio reaches globally:

350 million people

Last updated 9/18/13

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Number of active Twilio customer accounts:

• 2021: 250,000 active customer accounts
• 2020: 190,000 active customer accounts
• 2019: 179,000 active customer accounts
• 2018: 64,286 active customer accounts
• 2017: 48,979 active customer accounts
• 2016: 36,606 active customer accounts
• 2015: 25,347 active customer accounts
• 2014: 16,631 active customer accounts

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Twilio Revenue Totals

Twilio annual revenue:

• 2020: $1.76 billion
• 2019: $1.134 billion
• 2018: $650 million
• 2017: $399 million
• 2016: $277.3 million
• 2015: $245.5 million

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Additional Twilio Statistics

Number of registered Twilio developer accounts:

2 million

Last updated 4/7/19

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Number of Twilio cloud data centers:

27 data centers

Last updated 7/1/18

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Number of countries Twilio operates in:

180 countries

Last updated 3/31/16

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How many Twilio employees:

7,381 employees

Last updated 10/27/21

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Percentage of Twilio revenue that reportedly comes from WhatsApp:

15%

Last updated 6/23/16

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Recent Twilio News

• Twilio launches Flex Conversations, a unified chat API for contact centers, 03/23/2022
• Twilio to Announce Fourth Quarter and Full Year 2021 Results on February 9, 2022, 01/13/2022
• Twilio Announces Fourth Quarter and Full Year 2021 Results, 02/09/2022
• Twilio CEO on Inclusion, Diversity, 02/24/2022

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Please note that some of these numbers are easier to find than others. A few of these Twilio statistics come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.

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