Twilio Statistics and User Count (2023)
Last Updated on: March 10th, 2023
Twilio is a cloud communications platform that allows software developers to programmatically send and receive text messages, voice calls, and other types of communications using its API (application programming interface). The company was founded in 2008 and is headquartered in San Francisco, California.
Twilio’s platform provides a range of tools and services that make it easy for developers to integrate communications functionality into their applications, including tools for messaging, voice and video calls, authentication, and more. The company’s API is used by a wide range of companies and organizations, including Uber, Airbnb, Lyft, and many others.
In addition to its core communications platform, Twilio offers a range of other products and services, such as its Twilio Flex contact center platform, its Twilio SendGrid email platform, and its Twilio Authy two-factor authentication service.
Twilio has been recognized as a leading provider of cloud communications services and has been consistently named as one of the fastest-growing companies in the technology industry.
Here are a few of the most interesting Twilio statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.
Twilio User Count
Number of active Twilio customer accounts:
- 2021: 250,000 active customer accounts
- 2020: 190,000 active customer accounts
- 2019: 179,000 active customer accounts
- 2018: 64,286 active customer accounts
- 2017: 48,979 active customer accounts
- 2016: 36,606 active customer accounts
- 2015: 25,347 active customer accounts
- 2014: 16,631 active customer accounts
Twilio Revenue Totals
Twilio annual revenue:
- 2020: $1.76 billion
- 2019: $1.134 billion
- 2018: $650 million
- 2017: $399 million
- 2016: $277.3 million
- 2015: $245.5 million
Additional Twilio Statistics
Number of registered Twilio developer accounts:
Last updated 4/7/19
Number of Twilio cloud data centers:
Last updated 7/1/18
Number of countries Twilio operates in:
Last updated 3/31/16
How many Twilio employees:
Last updated 10/27/21
Percentage of Twilio revenue that reportedly comes from WhatsApp:
Last updated 6/23/16
- Website: Official Website
- Year Founded: 2008
- Headquarters: San Francisco, CA
- Founder(s): Jeff Lawson, John Wolthuis, Evan Cooke
- Current Chief Executive: Jeff Lawson
- Subsidiaries / Brands: SendGrid
Please note that some of these numbers are easier to find than others. A few of these Twilio statistics come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.