Here are a few of the most interesting Salesforce statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.
Salesforce Facts
- Website: Official Website
- Year Founded: 1999
- Headquarters: San Francisco, CA
- Founder(s): Marc Benioff, Parker Harris
- Current Chief Executive: Marc Benioff
- Subsidiary: Demandware, Quip, Heroku, Data.com, ExactTarget, Pardot, Mulesoft, ClickSoftware, Tableau, Slack
- App Download (iOS)
- App Download (Android)
What is Salesforce?
Salesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” (source)
Salesforce User Count
How many customers does Salesforce have?
Last updated 2/21/20
Salesforce Revenue Totals
Salesforce revenue (annual):
- FY 2019: $13.3 billion
- FY 2018: $10.48 billion
- FY 2017: $8.39 billion
- FY 2016: $6.67 billion
- FY 2015: $5.3 billion
- FY 2014: $4 billion
- FY 2013: $3 billion
Salesforce net income (annual):
- FY 2019: $1.11 billion
- FY 2018: $360 million
- FY 2017: $323 million
- FY 2016: $47 million net loss
- FY 2015: $263 million net loss
Salesforce revenue (quarterly):
- Q3 FY 2020: $4.5 billion
- Q2 FY 2020: $4 billion
- Q1 FY 2020: $3.74 billion
- Q4 FY 2019: $3.6 billion
- Q3 FY 2019: $3.39 billion
- Q2 FY 2019: $3.28 billion
- Q1 FY 2019: $3.01 billion
- Q4 FY 2018: $2.85 billion
- Q3 FY 2018: $2.68 billion
- Q2 FY 2018: $2.56 billion
- Q1 FY 2018: $2.39 billion
- Q4 FY 2017: $2.29 billion
- Q3 FY 2017: $2.14 billion
- Q1 FY 2017: $1.92 billion
- Q4 FY 2016: $2.29 billion
Additional Salesforce Statistics
SalesForce’s CRM market share:
2018: 19.5% (more than its top 3 competitors combined)
2017: 18.3%
Percentage of Salesforce revenue that comes from Sales Cloud sales:
Last updated 5/29/18
Percentage of Salesforce revenue that comes from Service Cloud sales:
Last updated 5/29/18
Percentage of Salesforce revenue that comes from App Cloud sales:
Last updated 5/29/18
Percentage of Salesforce revenue that comes from Marketing Cloud sales:
Last updated 5/29/18
How many employees does Salesforce have?
Last updated 2/1/19
Percentage of Fortune 500 companies that are Salesforce customers:
Last updated 5/29/18
Amount Salesforce paid for Mulesoft:
Amount Salesforce paid for ClickSoftware:
Amount Salesforce paid for Tableau:
Approx amount Salesforce paid for RelateIQ:
Amount Salesforce paid for Quip:
Amount Salesforce paid for Demandware:
Amount Salesforce paid for BeyondCore:
Amount Salesforce paid for MetaMind:
Amount Salesforce paid for SteelBrick:
Amount Salesforce paid for Krux:
Approx amount Salesforce paid for ExactTarget:
Estimated annual attendance of Dreamforce:
Last updated 4/30/20
Get the Full Industry Report
Here are all the Salesforce statistics I have been able to dig up over the years; 45 of them including stats on:
- Users
- Revenue
- Apps
- Acquisitions
- Etc.- all in one place
I try to go through each and every stat regularly and update as much as possible, but we all know that some Salesforce stats are easier to track down than others. As always, every stat is linked to its original source and has the source date listed.
To get your copy of this Salesforce statistic report, click on the button below to purchase it.