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FreshBooks is a cloud-based accounting and invoicing platform designed for small service-based businesses, freelancers, and self-employed professionals. Founded in 2003 and headquartered in Toronto, FreshBooks focuses on helping business owners send invoices, track time, capture expenses, accept payments, and generate financial reports without needing a traditional accounting background.
If you’re searching for “FreshBooks user count,” it’s important to distinguish between lifetime users (people who have used the platform) and active subscribers (which FreshBooks doesn’t consistently publish as a single public number). This page compiles the most commonly cited, source-backed FreshBooks stats and labels each metric by year or listing date.
Answer (quick snapshot)
FreshBooks reports that 30M+ people have used FreshBooks worldwide, including users across 160+ countries. The company also states it has 500+ employees, and its Android app shows 500K+ downloads.
FreshBooks key metrics
| Metric | Figure | Year / Date | Source |
|---|---|---|---|
| People who have used FreshBooks (lifetime) | 30M+ | Claim shown on FreshBooks site (accessed 2026) | FreshBooks “Our Story” |
| Countries where people have used FreshBooks | 160+ countries | Claim shown on FreshBooks site (accessed 2026) | FreshBooks “Our Story” |
| Employees | 500+ employees | Claim shown on FreshBooks site (accessed 2026) | FreshBooks “Our Story” |
| Android app downloads (install range) | 500K+ | Google Play listing updated Jan 22, 2026 | Google Play |
| Founded | 2003 | Company history | FreshBooks About |
What is FreshBooks?
FreshBooks is built to help service-based business owners manage core financial workflows in one place: invoicing, payments, expenses, time tracking, and reporting. It’s often chosen by freelancers and small teams who want accounting software that’s easier to use than traditional bookkeeping tools while still supporting real-world needs like recurring invoices, client portals, and bank connections.
FreshBooks feature overview (what it’s known for)
- Invoicing and estimates: Create branded invoices, send payment reminders, and support recurring billing.
- Time tracking: Track billable hours and convert time into invoices.
- Expenses and receipts: Capture expenses on the go and keep records organized for reporting.
- Payments: Accept online payments and streamline getting paid (FreshBooks has expanded payments capabilities using Stripe Connect).
- Reports: Run basic financial reports to monitor profitability and cash flow.
FreshBooks timeline (high-level)
- 2003: FreshBooks is founded in Toronto.
- 2014: FreshBooks announces a $30M institutional investment round (first institutional round).
- 2024: FreshBooks launches FreshBooks Payments using Stripe Connect.
FAQ
How many people use FreshBooks?
FreshBooks states that 30M+ people have used FreshBooks worldwide. This is best interpreted as a lifetime “people served” figure rather than a real-time active subscriber count.
In how many countries is FreshBooks used?
FreshBooks states that people in 160+ countries have used FreshBooks.
How many employees does FreshBooks have?
FreshBooks’ “Our Story” page states the company has 500+ employees.
How many downloads does the FreshBooks app have?
FreshBooks’ Android app listing shows 500K+ downloads on Google Play (install range). Note that app downloads are not the same as paid subscribers.
Is FreshBooks an accounting tool or an invoicing tool?
It’s both. FreshBooks is best known for invoicing and getting paid, but it also includes accounting features like expense tracking, bank connections, and financial reporting.
Sources
- FreshBooks “Our Story” (employees, users, countries; company timeline)
- FreshBooks About (founding year and company overview)
- Google Play listing (Android downloads range; last updated date)
- FreshBooks press release (FreshBooks Payments / Stripe Connect)
- FreshBooks press release (2014 funding announcement)
