DoorDash Statistics and User Count for 2024

Last Updated on: December 13th, 2024


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Here are a few of the most interesting DoorDash statistics and facts I was able to dig up including restaurant count, revenue totals and employee counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.


DoorDash Facts

Here is pretty much everything you ever wanted to know about DoorDash.

DoorDash statistics user count facts 2024DoorDash is an American food delivery platform that connects customers with local restaurants and delivery drivers. It was founded in 2013 by Tony Xu, Stanley Tang, Andy Fang, and Evan Moore and is headquartered in San Francisco, California.
DoorDash operates as an on-demand delivery service, allowing users to order food from a wide selection of restaurants and have it delivered to their doorstep. Customers can access DoorDash through its website or mobile app, browse menus from participating restaurants, place orders, and track the delivery status in real-time.

The platform partners with a network of restaurants, ranging from local eateries to national chains, to offer a diverse range of cuisine options. DoorDash enables restaurants that may not have their delivery infrastructure to reach a broader customer base by leveraging its delivery drivers.

DoorDash utilizes a fleet of independent contractors, known as Dashers, who pick up orders from restaurants and deliver them to customers’ specified locations. Dashers use their own vehicles and are notified of available delivery opportunities through the DoorDash app.Customers have the flexibility to choose from various delivery options, including standard delivery, scheduled deliveries, and even pickup options from select restaurants. DoorDash also provides features such as contactless delivery and order tracking to enhance the overall customer experience.

DoorDash operates in numerous cities across the United States, Canada, and Australia, and has expanded its services to include grocery and convenience store deliveries in certain markets.

The company generates revenue by charging restaurants a commission fee on each order and by imposing delivery fees on customers, which can vary based on factors such as distance and demand.

DoorDash has become a prominent player in the food delivery industry, offering convenience and accessibility for both customers and restaurants. It has seen significant growth and popularity, particularly with the rise in demand for food delivery services.

DoorDash History:

  • October 2012: DoorDash is founded as Palo Alto Delivery by Stanford students Tony Xu, Andy Fang, Stanley Tang, and Evan Moore.
  • January 2013: The company makes its first delivery, operating without an app and using a simple landing page with restaurant listings and a phone number.
  • March 2013: Receives $120,000 in seed funding from Y Combinator.
  • June 2013: Incorporates as DoorDash.
  • 2014: Expands delivery options to include cyclists, broadening the pool of delivery personnel and enhancing last-mile services.
  • 2015: Faces challenges in securing investments amid a tough funding environment for startups.
  • March 2018: Secures $535 million in funding from SoftBank, propelling the company’s growth.
  • December 2018: Surpasses Uber Eats to become the second-largest food delivery service in the U.S., behind GrubHub.
  • March 2019: Overtakes GrubHub to lead the U.S. food delivery market with a 27.6% share.
  • October 2019: Launches its first ghost kitchen, DoorDash Kitchen, in Redwood City, California.
  • December 2020: Goes public on the New York Stock Exchange under the ticker symbol DASH.
  • November 2021: Announces acquisition of Finnish delivery company Wolt, expanding its international presence.
  • May 2022: Completes the acquisition of Wolt, integrating operations across 25 countries.
  • April 2023: Partners with Lowe’s to offer delivery of home improvement products, diversifying beyond food delivery.
  • March 2024: Collaborates with Wing to pilot drone deliveries in the U.S., exploring innovative delivery methods.
  • May 2024: Expands partnership with Ulta Beauty to deliver cosmetics, fragrances, and skincare products nationwide.

DoorDash Statistics

DoorDash User Count

Number of DoorDash users: 37 million monthly active users (2024)

Number of DashPass subscribers: 18 million members (2024)

DoorDash Revenue Totals

DoorDash revenue (annual):

DoorDash net loss (annual):

Additional Statistics

Number of orders completed all time:

900 million orders (2021)

Share of the US food delivery market:

38% (2020)

Number of on-demand drivers:

7 million drivers (2024)

Percentage of the top 100 US restaurant brands that DoorDash works with:

90% (2019)

Number of cities available in:

7,000 cities (2024)

Number of restaurants available:

390,000 restaurants (2020)

Amount that DoorDash reportedly paid Square for Caviar:

$410 million

Please note that some of these numbers are easier to find than others. A few of these statistics come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.


Related Categories:

Categories
Business Statistics, Food Delivery Statistics

About Craig Smith

DMR Publisher. Director of Marketing by day and I run this little site at night. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. Other site is DisneyNews.us.