A few things I found interesting here:
1) I have mentioned this in past posts, but I am still amazed at the amount of time people spend on mobile versions of Facebook. To say their app is clunky and not user-friendly would be giving it a lot of credit. Thankfully, they seem to get that mobile is a major issue for them and I have no doubt that they are working to address it (and make a little money off mobile).
2) This clearly has a Facebook focus, but I’d like to see more stats on email and texting. How about:
- The percentage of people who use email as a first means of communication in business rather than phone; or
- The percentage of people who respond to a missed call with a text message.
Kids seem a lot more awkward these days, but it’s hard to tell whether that’s my warped thinking or reality.
I think people use email as a first contact because it’s just easier that way. If you get a phone call, you pretty much have to stop everything you’re doing, but with email you can read and respond at your leisure.