Intercom Statistics, User Counts and Facts (2021)

Here are a few of the most interesting Intercom statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Intercom Facts

  • Website: Official Website
  • Year Founded: 2011
  • Headquarters:  San Francisco, CA
  • Founder(s): Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett
  • Current Chief Executive: Karen Peacock

What is Intercom?

Intercom is on a mission to make internet business personal. Our Conversational Relationship Platform (CRP) helps businesses engage and support customers through personalized, messenger-based experiences – meaning happier customers and more efficient teams. (source)

Intercom User Count

Number of businesses that use Intercom:

30,000 businesses

Last updated 3/14/20

Additional Intercom Statistics

Number of Intercom employees:

450 employees

Last updated 3/14/20

Total funding raised by Intercom:

$241 million

Last updated 3/14/20

Please note that some of these numbers are easier to find than others. A few of these Intercom stats come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.

About Craig Smith

DMR Publisher. Director of Marketing by day and I run this little site at night. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. Other sites include and