Freshworks Statistics, User Counts and Facts (2021)

Here are a few of the most interesting Freshworks statistics and facts I was able to dig up including user counts. As always, be sure to check back in the future as I will be updating this post as new and updated stats become available.

Freshworks Facts

  • Website: Official Website
  • Year Founded: 2010
  • Headquarters: San Mateo, CA
  • Founder(s): Girish Mathrubootham, Shan Krishnasamy and Vijay Shankar

What is Freshworks?

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers throughout the world. (source)

Freshworks User Count

Number of Freshworks customers:

150,000 businesses

Last updated 3/14/20

Additional Freshworks Statistics

Number of Freshworks employees:

2,700 employees

Last updated 3/10/20

Total amount of funding raised by Freshworks:

close to $400 million

Last updated 11/13/19

Estimated value of Freshworks:

$3.5 billion

Last updated 11/13/19

Please note that some of these numbers are easier to find than others. A few of these Freshworks stats come from their own reports, but some are based on news reports and not official company tallies. No information contained on DMR should be relied upon to make investment decisions. Basically, this is the best I can find and I don’t guarantee anything to be 100%.

About Craig Smith

DMR Publisher. Director of Marketing by day and I run this little site at night. Other interests include Disney, Sports, 80's Nostalgia, LEGO, Star Wars and Tech Gadgets. Other sites include and