One of the worst fears that anyone should have when it comes to social media is the idea of their accounts being compromised. There are so many important aspects that they can house, whether it is a matter of location, phone numbers, or what have you. You would not want these to fall into the wrong hands. Recently, that’s what a good number of Twitter’s audience believed happened when they were sent emails prompting them to reset their passwords when they did not trigger them.
Not to worry, though; this wasn’t an act of malicious intent.
Recently, it was reported that Twitter reset the passwords of various accounts, the reason being that they, “…may have been compromised by a website or service” unrelated to the social media platform. It’d be hard to blame the users who were impacted by this for being concerned or even irate. The idea of your password being reset when you – or your account – were not at fault is a point that can elevate the ire of just about anyone.
Let’s say, for a moment, that this was indeed an act of malicious intent and someone were to try hacking into your account in order to get into your personal information. What can you do in order to combat this? Here are a few ways to make sure that your assets in the digital realm are protected.
1. Contact Twitter in regards to this. It probably goes without saying but if there is one entity that will be able to help you the most, it has to be the site which is responsible for the information of over one billion users. If you were sent an email telling you to reset your password when you did not ask for it, this is where you will have to go to Twitter and explain the situation. The company will then have a better idea of what your issue is and, potentially, address others who might be impacted as well.
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2. Delete any posts or tweets that were sent by the hacker. Chances are that if someone were to invade your Twitter account, it is very likely that this individual had the presence of mind to send messages that no one in your list of friends or followers would have wanted. This is where you have to take the time to delete the messages that were sent out from your page. While you can certainly send out an apology to those who were sent said messages, it’s not necessary.
3. Start all over again. When it seems as though your cannot stop your page from being invaded, it might be for the best to simply start anew. One of the positive aspects about Twitter is that it s very easy to deactivate your account, which only ceases the current activity being done from an outside party but any activity done in the future as well. When you create a new Twitter login, you have the ability to take better precautions. You can create a more intricate password or a safer username in order to better protect your assets the second time around.
Note: This post is a guest post from a member of our DMR Insider Community.
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